{"id":2372,"date":"2019-07-03T17:57:03","date_gmt":"2019-07-03T15:57:03","guid":{"rendered":"https:\/\/gbh.tech\/?post_type=case_study&p=2372"},"modified":"2020-05-01T15:12:47","modified_gmt":"2020-05-01T13:12:47","slug":"nerdot","status":"publish","type":"case_study","link":"https:\/\/gbh.tech\/es\/case_study\/nerdot\/","title":{"rendered":"Nerdot"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbShowcase – Template for Desktop projects\u00bb module_class=\u00bbbg bg–case-studies-showcase\u00bb _builder_version=\u00bb3.22.7″ min_height_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb80px||80px||true\u00bb custom_padding_tablet=\u00bb24px||40px||false\u00bb custom_padding_phone=\u00bb\u00bb collapsed=\u00bbon\u00bb][et_pb_row use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb admin_label=\u00bbContent\u00bb module_class=\u00bbd-flex flex-column flex-lg-row align-items-center\u00bb _builder_version=\u00bb3.25″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb min_height=\u00bb672px\u00bb min_height_tablet=\u00bb1px\u00bb min_height_phone=\u00bb\u00bb min_height_last_edited=\u00bbon|tablet\u00bb custom_padding=\u00bb0px||0px||true\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb4_4″ module_class=\u00bborder-lg-1 order-2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbAsociandose para ganar oportunidades log\u00edsticas B2B sensibles al tiempo. \u00bb _builder_version=\u00bb4.3.2″ header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_2_text_align=\u00bbcenter\u00bb header_2_text_color=\u00bb#ffffff\u00bb custom_padding=\u00bb||56px||false\u00bb custom_padding_tablet=\u00bb||24px\u00bb custom_padding_phone=\u00bb\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb header_2_font_size_tablet=\u00bb24px\u00bb header_2_font_size_phone=\u00bb\u00bb header_2_font_size_last_edited=\u00bbon|tablet\u00bb header_2_line_height_tablet=\u00bb32px\u00bb header_2_line_height_phone=\u00bb\u00bb header_2_line_height_last_edited=\u00bbon|tablet\u00bb]<\/p>\n

Asociandose<\/strong> para ganar oportunidades log\u00edsticas B2B sensibles al tiempo.<\/h2>\n

[\/et_pb_text][square_desktop_screnshot client=\u00bbNerdot\u00bb src=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot_distribucion.png\u00bb _builder_version=\u00bb4.3.2″][\/square_desktop_screnshot][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbThe Situation – Template for Desktop projects\u00bb _builder_version=\u00bb3.22.7″ min_height_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb120px||120px||true\u00bb custom_padding_tablet=\u00bb40px||40px||true\u00bb custom_padding_phone=\u00bb\u00bb collapsed=\u00bbon\u00bb][et_pb_row admin_label=\u00bbContent\u00bb _builder_version=\u00bb3.25″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb min_height_tablet=\u00bb1px\u00bb min_height_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb0px||0px||true\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb4_4″ module_class=\u00bborder-lg-1 order-2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbThe Situation\u00bb _builder_version=\u00bb4.3.2″ header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_2_text_align=\u00bbcenter\u00bb custom_margin=\u00bb||24px\u00bb custom_margin_tablet=\u00bb||16px\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb]<\/p>\n

La situaci\u00f3n<\/h2>\n
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\u00a0<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.3.2″ custom_margin=\u00bb||56px\u00bb custom_margin_tablet=\u00bb||40px\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb]<\/p>\n

Nerdot es una compa\u00f1\u00eda B2B de IT que busca ingresar al mercado de log\u00edstica digital. Para introducirse en la industria, necesitaban encontrar un aspecto diferenciador o ventaja competitiva, utilizando la tecnolog\u00eda m\u00e1s actualizada como parte de su nueva oferta de servicios.<\/p>\n

El producto que se crear\u00eda, permitir\u00eda a Nerdot atender miles de solicitudes diarias de m\u00e1s de 18,000 negocios, cumpliendo con los acuerdos de nivel de servicio (SLA).<\/p>\n

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\u00a0<\/div>\n<\/div>\n

[\/et_pb_text][desktop_big_small_screens client=\u00bbNerdot\u00bb big_src=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot_distribucion_selected.png\u00bb small_src=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot_tablet.png\u00bb is_portraid=\u00bbon\u00bb _builder_version=\u00bb4.3.2″][\/desktop_big_small_screens][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbClient Context\u00bb _builder_version=\u00bb3.22.7″ background_color=\u00bbrgba(196,225,244,0.16)\u00bb custom_padding=\u00bb120px||120px||true\u00bb custom_padding_tablet=\u00bb40px||40px||true\u00bb custom_padding_phone=\u00bb\u00bb collapsed=\u00bbon\u00bb][et_pb_row admin_label=\u00bbContent\u00bb _builder_version=\u00bb3.25″ custom_padding=\u00bb0px||0px||true\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbTitle\u00bb _builder_version=\u00bb3.27.4″ header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_2_text_align=\u00bbcenter\u00bb custom_margin=\u00bb||40px\u00bb custom_margin_tablet=\u00bb||24px\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb]<\/p>\n

Nerdot’s<\/strong> Context<\/h2>\n

[\/et_pb_text][context_component vision_title=\u00bbVisi\u00f3n\u00bb vision_text=\u00bb<\/p>\n

Apropiarse del espacio log\u00edstico digital B2B, respald\u00e1ndose en la tecnolog\u00eda.<\/p>\n

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<\/div>\n<\/div>\n

\u00bb goals_title=\u00bbMetas\u00bb goals_text=\u00bb<\/p>\n

    \n
  • Desarrollar un producto que les permita capturar un mercado que no hab\u00eda sido tomado en cuenta.<\/li>\n
  • Controlar los costos y riesgos operativos mediante el uso de tecnolog\u00eda para confirmar la ejecuci\u00f3n de sus servicios, as\u00ed como proporcionar informaci\u00f3n adecuada a sus clientes.<\/li>\n
  • Demostrar el cumplimiento de los servicios brindados.<\/li>\n
  • Utilizar m\u00e9tricas que les permitan medir su rendimiento.<\/li>\n<\/ul>\n

    \u00bb why_title=\u00bbPorqu\u00e9\u00bb why_text=\u00bb<\/p>\n

    Mostrar un lado simple de la tecnolog\u00eda, libre de problemas y estr\u00e9s.<\/p>\n

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    <\/div>\n<\/div>\n

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    La Diferencia GBH<\/strong><\/h2>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ admin_label=\u00bbContent\u00bb module_class=\u00bbd-lg-flex align-items-center\u00bb _builder_version=\u00bb3.25″ custom_padding=\u00bb0px||0px||true\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbPartnership\u00bb _builder_version=\u00bb4.3.2″ header_font=\u00bb||||||||\u00bb header_3_font=\u00bb||||||||\u00bb header_4_font=\u00bb|700|||||||\u00bb header_4_text_color=\u00bb#ffffff\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_4_line_height_tablet=\u00bb20px\u00bb header_4_line_height_phone=\u00bb\u00bb header_4_line_height_last_edited=\u00bbon|tablet\u00bb]<\/p>\n

    Aliados estrat\u00e9gicos<\/h4>\n
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    \u00a0<\/div>\n<\/div>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00bb4.3.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb custom_margin=\u00bb||40px\u00bb custom_margin_tablet=\u00bb||24px\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb]<\/p>\n

    No somos el tipo de empresa que solo cumple con \u201chacer lo que le dicen\u201d. Buscamos comprender con qui\u00e9n nos asociamos y el prop\u00f3sito de lo que construimos, contribuyendo a la realizaci\u00f3n de la visi\u00f3n de nuestro cliente.<\/p>\n

    [\/et_pb_text][et_pb_text admin_label=\u00bbSeamless integration\u00bb _builder_version=\u00bb4.3.2″ header_font=\u00bb||||||||\u00bb header_3_font=\u00bb||||||||\u00bb header_4_font=\u00bb|700|||||||\u00bb header_4_text_color=\u00bb#ffffff\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_4_line_height_tablet=\u00bb20px\u00bb header_4_line_height_phone=\u00bb\u00bb header_4_line_height_last_edited=\u00bbon|tablet\u00bb]<\/p>\n

    Integraci\u00f3n perfecta<\/h4>\n
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    \u00a0<\/div>\n<\/div>\n

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    Nos integramos dentro de los equipos de nuestros socios, participando en cada etapa de la construcci\u00f3n del proyecto. Para este producto, participamos en las reuniones de sus clientes, participamos en las llamadas y ayudamos a dar forma a las especificaciones del producto, as\u00ed como a presentar directamente los prototipos para validaci\u00f3n.<\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][desktop_screen_component image=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot_distribucion_detail.png\u00bb _builder_version=\u00bb4.3.2″ module_font=\u00bb||||||||\u00bb width=\u00bb1110px\u00bb width_tablet=\u00bb100%\u00bb width_phone=\u00bb614px\u00bb width_last_edited=\u00bbon|tablet\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb|||32px\u00bb custom_margin_tablet=\u00bb40px|0px||0px||true\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb][\/desktop_screen_component][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|tablet\u00bb admin_label=\u00bbWhat We Did\u00bb _builder_version=\u00bb3.22.7″ custom_padding=\u00bb120px||120px||true\u00bb custom_padding_tablet=\u00bb40px||40px||true\u00bb custom_padding_phone=\u00bb\u00bb collapsed=\u00bbon\u00bb][et_pb_row use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ admin_label=\u00bbContent\u00bb module_class=\u00bbd-lg-flex align-items-center\u00bb _builder_version=\u00bb3.25″ custom_padding=\u00bb0px||0px||true\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbWhat We Did\u00bb _builder_version=\u00bb4.3.2″ header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_2_text_align=\u00bbcenter\u00bb header_3_font=\u00bb||||||||\u00bb header_4_font=\u00bb||||||||\u00bb custom_margin=\u00bb||40px\u00bb custom_margin_tablet=\u00bb||24px\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_last_edited=\u00bboff|tablet\u00bb header_4_line_height_tablet=\u00bb20px\u00bb header_4_line_height_last_edited=\u00bboff|tablet\u00bb]<\/p>\n

    Lo que hicimos<\/h2>\n
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    \u00a0<\/div>\n<\/div>\n

    [\/et_pb_text][gbh_two_column_text_grid _builder_version=\u00bb4.3.2″][gbh_two_column_text_item title=\u00bbAyudar a definir el producto\u00bb description=\u00bb<\/p>\n

    Trabajamos mano a mano con el equipo de Nerdot para establecer el flujo de trabajo. Adem\u00e1s, definimos las especificaciones de los diferentes productos tecnol\u00f3gicos necesarios para cada operaci\u00f3n: servicio de campo, supervisi\u00f3n de operaciones y solicitudes de clientes.<\/p>\n

    \u00bb _builder_version=\u00bb4.3.2″][\/gbh_two_column_text_item][gbh_two_column_text_item title=\u00bbTrabajo con nuestro equipo UX\u00bb description=\u00bb<\/p>\n

    Junto a nuestro equipo de UX, producimos prototipos de alta fidelidad que nos permitieron comprobar nuestra hip\u00f3tesis con usuarios reales. Al mismo tiempo, pudimos confirmar como v\u00e1lidas las especificaciones que reunimos seg\u00fan nuestra comprensi\u00f3n de la operaci\u00f3n.<\/p>\n

    \u00bb _builder_version=\u00bb4.3.2″][\/gbh_two_column_text_item][gbh_two_column_text_item title=\u00bbVengadores Unidos\u00bb description=\u00bb<\/p>\n

    Debido a que el proyecto contaba con una fecha l\u00edmite de entrega, formamos un equipo con nuestros ingenieros m\u00e1s experimentados. Dando un poco de contexto, se requer\u00eda realizar tres productos: primero, una aplicaci\u00f3n m\u00f3vil con capacidad offline para el servicio de campo; segundo, un centro de control que facilitar\u00eda al equipo de Nerdot monitorear y controlar el producto; por \u00faltimo, una aplicaci\u00f3n que permitir\u00eda a los clientes realizar solicitudes de servicio. Nuestro equipo acept\u00f3 el desaf\u00edo y trabaj\u00f3 incansablemente para lograrlo.<\/p>\n

    \u00bb _builder_version=\u00bb4.3.2″][\/gbh_two_column_text_item][gbh_two_column_text_item title=\u00bbLanzamiento y soporte del producto\u00bb description=\u00bb<\/p>\n

    Una semana antes de lo previsto, completamos nuestro trabajo y acompa\u00f1amos al equipo de Nerdot durante la implementaci\u00f3n de los productos en el campo.<\/p>\n

    \u00bb _builder_version=\u00bb4.3.2″][\/gbh_two_column_text_item][\/gbh_two_column_text_grid][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bboff|desktop\u00bb disabled_on=\u00bbon|on|on\u00bb admin_label=\u00bbImage gallery grid\u00bb _builder_version=\u00bb4.3.2″ custom_padding=\u00bb0px||0px||true|false\u00bb custom_padding_tablet=\u00bb40px||40px||true\u00bb disabled=\u00bbon\u00bb collapsed=\u00bbon\u00bb][et_pb_row admin_label=\u00bbContent\u00bb module_class=\u00bbd-lg-flex align-items-center\u00bb _builder_version=\u00bb3.25″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][images_gallery_grid img_01=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot_motor.png\u00bb img_02=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot-image-02.jpg\u00bb img_03=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot_remax.png\u00bb img_04=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot-image-04.jpg\u00bb img_05=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot-image-05.jpg\u00bb img_06=\u00bbhttps:\/\/gbh.tech\/content\/uploads\/nerdot-image-06.jpg\u00bb _builder_version=\u00bb4.3.2″][\/images_gallery_grid][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbThe Result\u00bb _builder_version=\u00bb4.3.2″ custom_padding=\u00bb0px||120px||false|false\u00bb custom_padding_tablet=\u00bb||40px||false|false\u00bb custom_padding_phone=\u00bb\u00bb hover_enabled=\u00bb0″ collapsed=\u00bbon\u00bb][et_pb_row admin_label=\u00bbContent\u00bb module_class=\u00bbd-lg-flex align-items-center\u00bb _builder_version=\u00bb4.3.4″ max_width=\u00bb950px\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb collapsed=\u00bbon\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbThe Result\u00bb _builder_version=\u00bb4.3.2″ header_font=\u00bb||||||||\u00bb header_2_font=\u00bb||||||||\u00bb header_2_text_align=\u00bbcenter\u00bb custom_margin=\u00bb||24px\u00bb custom_margin_tablet=\u00bb||16px\u00bb custom_margin_phone=\u00bb\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb]<\/p>\n

    El resultado<\/h2>\n
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    \u00a0<\/div>\n<\/div>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00bb4.3.2″]<\/p>\n

    El producto se lanz\u00f3 con \u00e9xito una semana antes de lo programado. Adem\u00e1s, Nerdot recibi\u00f3 elogios de parte de sus clientes por la mejora en la atenci\u00f3n de solicitudes, pasando de completarlas en semanas, a tan solo unas pocas horas.<\/p>\n

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